B2B-Solution-Architect Exam Question 16

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers
  • B2B-Solution-Architect Exam Question 17

    Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contact records. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.
    What should a Solution Architect demo to the Marketing team to show that the different business units are connected correctly?
  • B2B-Solution-Architect Exam Question 18

    Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.
    Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?
  • B2B-Solution-Architect Exam Question 19

    Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
    What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?
  • B2B-Solution-Architect Exam Question 20

    Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
    What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
    Choose 2 answers