Online Access Free Salesforce.B2B-Solution-Architect.v2024-03-23.q95 Practice Test (Page 13)

B2B-Solution-Architect Exam Question 56

Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to have visibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

A.Give Sales Cloud license to the Field Service team to view Order and Order Item data.

B.Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.

C.Give Commerce Cloud license to the Field Service team to view Order and Order Item data.

D.Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.

B2B-Solution-Architect Exam Question 57

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2 answers

A.Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.

B.Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

C.It is impossible to track source control with package development; either the org owns the source or a source control does, but never both.

D.Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

B2B-Solution-Architect Exam Question 58

Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to create dashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

A.Customer Community Plus license

B.Partner Community license

C.Sales Cloud license

D.Service Cloud license

B2B-Solution-Architect Exam Question 59

UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

A.Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.

B.Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.

C.Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

D.Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.

B2B-Solution-Architect Exam Question 60

Universal Containers (UC) currently utilizes Sales Cloud and Experience Cloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud. UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM in at all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

A.Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.

B.Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.

C.Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.

D.Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.

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