B2C-Solution-Architect Exam Question 41

Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their eCommerce sites and communities. Communities are treated as an identity provider (IDP) for commerce enabling self-service support for products via knowledge articles, crowd-sourced knowledge, and Chatter.
What data should be maintained within Experience Cloud as the primary system?
  • B2C-Solution-Architect Exam Question 42

    A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
    Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?
  • B2C-Solution-Architect Exam Question 43

    Northern Trail Outfitters (NTO) exported all the Account records from Salesforce and used a data transformation tool to clean up values in the phone field using a standardized format. The export file has more than 2 million records. During previous data loads for similar updates on the Account object, NTO did not experience any issues with row lock.
    Which feature of Data Loader should be used to load this data back into Salesforce faster?
  • B2C-Solution-Architect Exam Question 44

    An ecommerce company has one B2C Commerce Primary Instance Group with three storefronts and is considering Marketing Cloud for email messaging and customer journey orchestration. The company has a strong desire to implement product recommendations in their email messaging as well as implement the abandoned cart use-case.
    Which two approaches should a Solution Architect recommend to ensure that the company can implement solutions that align with their requirements?
    Choose 2 answers
  • B2C-Solution-Architect Exam Question 45

    A company has Person Account set up on their Sales Cloud and they now want to map subscriber data in Marketing Cloud. What should a Solution Architect recommend?