Online Access Free Salesforce.B2C-Solution-Architect.v2024-05-13.q75 Practice Test (Page 12)

B2C-Solution-Architect Exam Question 51

A university has several small departmental organizations scattered across different colleges. Each of which has its own finances, business processes, and strategies that are sometimes at odds. They would like to introduce a university-wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs.
What should a Solution Architect recommend to meet their needs?

A.Marketing Cloud with multiple business units and a single Salesforce org with Divisions for consolidating existing departmental orgs

B.Marketing Cloud with multiple business units, Marketing Cloud Connect, and multiple existing Salesforce orgs

C.Marketing Cloud with Enterprise Communication Strategy, Marketing Cloud Connect, and multiple existing Salesforce orgs

D.Marketing Cloud with Enterprise Communication Strategy and a single Salesforce org with Connected Campus for consolidating existing departmental orgs

B2C-Solution-Architect Exam Question 52

Northern Trail Outfitters (NTO) has been using B2C Commerce and Service cloud for the past year and wants to take the next step in its customer experience by implementing Marketing Cloud. NTO is focusing on email for the foreseeable future and wants all transactional messages-such as password reset and order confirmations-to go through Marketing Cloud rather than B2C Commerce.
Which three actions should a Solution Architect recommend to enable this functionality?
Choose 3 answers

A.Configure an API event in Process Builder along with an Email Activity with a transactional send classification.

B.Configure API integration credentials in Marketing Cloud to enable B2C Commerce to call Marketing Cloud.

C.Implement a server-side API callout in B2C Commerce for each of the required emails.

D.Implement a client-side API callout in B2C Commerce for each of the required emails.

E.Configure a Transactional Messaging API in Marketing Cloud and use a transactional send classification for each of the required emails.

B2C-Solution-Architect Exam Question 53

Northern Trail Outfitters (NTO) recently implemented the Service Cloud Connector between B2C Commerce and Service Cloud. They released a new feature that allows customers to add their favorite National Park to their profile. After an attempt to help a customer, a service agent informs the Director of IT that they cannot see or update the new National Park value on the profile in the Service Cloud console.
What should the Solution Architect keep in mind to avoid data exchange issues after implementation?

A.Check the fieldMapping custom settings in Service Cloud to confirm the nationalParks attribute was mapped from the Commerce Profile to the Service Contact

B.Check the field-level security for nationalParks is set to read only

C.Check that the nationalParks value was added to the Profile Custom Object in B2C Commerce

D.Check that the nationalParks value is defined in the json of the B2C Commerce Customer Data API

B2C-Solution-Architect Exam Question 54

A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.
Which two recommendations should a Solution Architect make as part of the solution?
Choose 2 answers

A.SMS opt-in will sync with Service Cloud when contact ID is the subscriber key in Marketing Cloud

B.Service Cloud profile data can be configured to sync to the Marketing Cloud profile center

C.Profile changes in B2C Commerce will sync to Service Cloud when person accounts are used

D.Shopper consent in B2C storefronts will sync to Service Cloud when person accounts are used

B2C-Solution-Architect Exam Question 55

A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose 3 answers

A.Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.

B.Integrate Salesforce Order Management to B2C Commerce for order history and user self service.

C.Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.

D.Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.

E.Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.

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B2C-Solution-Architect Exam Question 51

B2C-Solution-Architect Exam Question 52

B2C-Solution-Architect Exam Question 53

B2C-Solution-Architect Exam Question 54

B2C-Solution-Architect Exam Question 55

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