CRT-211 Exam Question 21

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.
What tool should the administrator use to evaluate what is causing the errors?
  • CRT-211 Exam Question 22

    A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.
    What permission should be reviewed to determine if it is missing from the administrator user or profile?
  • CRT-211 Exam Question 23

    Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?
  • CRT-211 Exam Question 24

    AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.
    how should an administrator meet these retirements?
  • CRT-211 Exam Question 25

    The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.
    What report type would this be?