Online Access Free CRT-251 Exam Questions

Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?

• A.Duplicate Jobs
• B.Import Wizard
• C.External IDs

Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information.
CK wants to view those orders as a related list on the Account record in real time.
Which best practice should the consultant recommend?

• A.Implement Salesforce Connect and an external object to get real-time product order information. Add the external object as a related list on the Account.
• B.Create a custom product order information object. Run a nightly batch job to get details from the ERP system. Add the custom object as a related list on the Account.
• C.Create a Lightning component, Get the real-time product order Information from the ERP system using a REST integration. Add the component to the account page.

Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.
Which metric should the consultant recommend to help UC emphasize
the importance of customer retention to the overall business strategy?

• A.Total Pipeline Value
• B.Annual Contract Value (ACV)
• C.Customer Lifetime Value (CLV)

Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information.
Which functionality should the consultant apply to ensure that the main fields are populated?

• A.Screen flows
• B.Required fields
• C.Path with key fields

Cloud Kicks needs to implement a group of campaigns that are related to a specific marketing initiative to report on success.
What should a consultant recommend to meet the requirement?

• A.Create a custom Campaign Purpose field.
• B.Use the existing Parent Campaign field.
• C.Create a custom Campaign Group object.