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CRT-261 Exam Question 86

A new customer to Salesforce is considering implementing a customer portal. The customer has millions of users and plans to evaluate a high-volume customer portal.
What is a key consideration when configuring a customer portal?

    • CRT-261 Exam Question 87

    When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?

    • CRT-261 Exam Question 88

    Which statement is true regarding the Salesforce CTI adapter? Choose 3 answers
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