Certified-Business-Analyst Exam Question 116

The VP of customer success at Northern Trail Outfitters wants to implement a new client onboarding process leveraging custom objects and a custom Console Lightning App.
Which approach should a business analyst take to begin this process?
  • Certified-Business-Analyst Exam Question 117

    During the discovery phase of a Salesforce project, which types of analyses should a business analyst typically perform?
  • Certified-Business-Analyst Exam Question 118

    Business users at cloud kicks have just completed user acceptance testing for a Commence cloud implementation. The senior executives want to understand has successful testing was and have asked the business analyst to calculate the success rate.
    How is the success rate calculated?
  • Certified-Business-Analyst Exam Question 119

    The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry-level employee reaches out multiple times with ideas and suggestions for improvements.
    What should the BA do when responding to the new employee's input?
  • Certified-Business-Analyst Exam Question 120

    After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to mate adjustments to the original requirements around Sales Cloud opportunity management.
    What should the business analyst do to manage the requested changes?