Explanation
A sprint review is a meeting that should be held by the scrum team working on Salesforce projects at Northern Trail Outfitters to review the current build with stakeholders and gather feedback. A sprint review is an event that occurs at the end of each sprint, where the scrum team demonstrates the work done during the sprint and invites feedback from stakeholders. A retrospective is a meeting that occurs after each sprint, where the scrum team reflects on what went well and what can be improved in the next sprint. A daily stand-up is a meeting that occurs every day during a sprint, where the scrum team members share their progress, plans, and impediments. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/user-accepta
https://trailhead.salesforce.com/content/learn/modules/agile-development-with-scrum

Explanation
The best practice that the BA should follow is to schedule additional discovery sessions with the sales users to understand what will be impacted by the changes. Discovery sessions are meetings or workshops where the BA elicits, clarifies, and validates the needs, expectations, pain points, goals, and priorities of the stakeholders for a project. Discovery sessions help to gather more information and feedback from the stakeholders, understand their perspectives and preferences, identify the gaps and opportunities in their current process, and demonstrate the value and benefits of the proposed solution. By scheduling additional discovery sessions with the sales users, the BA can better understand their challenges and requirements, and document a comprehensive list of the components that will be affected by the updated flow.
References:https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-discovery/plan-and-facili

Explanation
The type of research that the business analyst should use to elicit user stories from UC's customers is interviewing. Interviewing is a technique that involves asking open-ended questions to stakeholders or users to gather information and feedback about their needs, expectations, preferences, pain points, goals, etc.
Interviewing helps to elicit user stories from UC's customers by allowing them to express their opinions and experiences in their own words, as well as clarifying any doubts or ambiguities. Interviewing also helps to build rapport and trust with the customers and show them respect and appreciation for their input. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/customer-di

Explanation
Another important item that the BA should look for in the UAT plan is timelines. Timelines are schedules that specify when each testing activity or task should start and end, and who is responsible for completing them.
Timelines help to ensure that testing is conducted in an efficient and timely manner, avoid delays or conflicts in testing resources or availability, and meet the project deadlines and expectations. The other options are either irrelevant or incomplete. Option A does not relate to the UAT plan, but rather to the project budget or scope. Option C does not specify what process maps are needed or how they are used in testing.
References:https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-testing/plan-user-accepta

The option that captures this requirement is "Make the template user-friendly and accessible only by members of the account team." This option clearly states what needs to be done (make the template user-friendly and accessible) and who it is for (members of the account team). The other options are either incomplete or irrelevant. Option B does not specify what needs to be done or who it is for. Option C does not specify what needs to be done or why it is important. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-requirements/understand-requiremen