Online Access Free DEV-450 Exam Questions

A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.
What should an administrator do to meet this requirement?

• A.Create an escalation rule based on the opportunity amount.
• B.Create a workflow rule on the opportunity object.
• C.Create an auto-response rule on the opportunity object.
• D.Create a validation rule that evaluates the account rating.

When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)

• A.Chatter groups
• B.Big deal alert
• C.Opportunity update reminders
• D.Opportunity Dashboard

Universal Containers has three different support groups. Each group works cases for their region only.
How can the System Admin ensure that all the Support Representatives within each region can manage cases generated from only their region in a private org?

• A.Create a queue for each region.
• B.Create a Support Representative role for each region.
• C.Create territory members for each region.
• D.Create a predefined case team for each region.

When converting a lead, how can an administrator capture custom lead data on the converted contact?

• A.Use the lead conversion wizard to select the fields.
• B.Map custom lead fields to standard contact fields.
• C.Use the data loader to move the custom lead data.
• D.Map custom lead fields to custom contact fields.

What should an administrator consider when setting up Case Feed?

• A.Case Feed requires the Service Cloud User feature license.
• B.The Use Case Feed permission is automatically active for all profiles.
• C.Chatter Feed tracking must be enabled for the case object.
• D.Case Feed replaces the standard case detail page by default.