Online Access Free FS-Con-101 Exam Questions

Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments' status using the Dispatcher console Gantt
chart.
Which steps should theConsultant take to meet these
requirements?

• A.Create Permission Sets and assign the Salesforce Field Service Admin PermissionSet to Service Resources.
• B.Create Permission Sets and assign the Salesforce Field Service Mobile Permission Set to Service Resources.
• C.Create Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.
• D.Create Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.

Universal Containers (UC) wants to ensure that Technicians enter required information only once when completing Work Orders on the Salesforce Field Service mobile app. The information entered by Technicians needs toalso update the Service Appointment and the Case that are associated to the Work Order.
What should a Consultant leverage to ensure the right data is captured fram the Salesforce Field Service mobile app?

• A.Quick Actions that launcha Flaw on Cases, WorkOrders and Service Appointments with required fields.
• B.Lightning Component with required fields to update the Case, Work Order and Service Appointment.
• C.Process Builder on Case to update the Service Appointment and Work Order.
• D.oO Quick Action on the Work Order that launches a Flow to update the Work Order, Case, and Service Appointment.

Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers

• A.a Create Skills that relate to qualifications from theSkills tab and assign them to a Service Resource.
• B.Create Skills that relate to qualifications from Setup and assign them to a Service Resource.
• C.Leverage the Match Skills Work Rule when scheduling appointments.
• D.Leverage the Match Skills Scheduling Policy when scheduling appointments.

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to theexisting status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

• A.Add new Status to the Case.
• B.Add new Status to the Service Appointment.
• C.Add new status to Status Transitions.
• D.Add the Status Transitions to the Technicians' Profile.

universal container wants its technician to follow a standard operating procedure (S O P) while performing maintenance on an individual asset. Each operation should be captured independently to allow technician to enter note and update status they progress with the work preventative maintenance should be with a single visit Which data model should the consultant recommend to the universal container?

• A.Work order line item represent the preventative Maintenance on the asset - workorder represent the different operations- service appointment to represent visit
• B.Work order to represent the preventative maintenance on the asset - serviceappointment to represent the different operations - work order line item to representthe visit
• C.Service appointment to represent ante the preservative maintenance on the asset -work order line item to represent the different operations - work order to represent thevisit
• D.Work order to represent the preventative maintenance on the asset - work order lineitem to represent the different operations - service appointment to represent the visit