Field-Service-Consultant Exam Question 11

Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource's secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers
  • Field-Service-Consultant Exam Question 12

    An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
    Which solution should a Consultant recommend so the agent can meet this requirement?
  • Field-Service-Consultant Exam Question 13

    A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response.
    What are two potential reasons for this unexpected response?
    Choose 2 answers
  • Field-Service-Consultant Exam Question 14

    A customer indicates their point-of-sale system can be configured to upload a file every fifteen minutes. The filename Is not consistent for each upload. Their consultant recommends they use a File Drop Automation, Which two considerations should be made7 Choose 2 answers
  • Field-Service-Consultant Exam Question 15

    Org-Wide Default sharing is set to Private in a Salesforce org.
    If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?
    Choose 3 answers