Online Access Free Salesforce.Field-Service-Consultant.v2023-05-11.q65 Practice Test (Page 11)

Field-Service-Consultant Exam Question 46

Universal Containers has a call center that responds to requests from customers and schedules time for Field Service Engineers (FSEs) to perform work on assets owned by the client. Call Center Agents are responsible for booking appointments.
Which permission set license should be assigned to the Call Center Agents?

A.FSL Agent License

B.FSL Dispatcher License

C.FSL Admin License

D.FSL Resource License

Field-Service-Consultant Exam Question 47

Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?

A.Create Custom Object records, each with its own child Service Appointment.

B.Create multiple Service Appointments, each with its own child task records.

C.Create Work Order Line Items, each with its own child Service Appointment.

D.Create multiple Service Appointments, each with its own child Work Order Line Item.

Field-Service-Consultant Exam Question 48

Universal Containers's Technicians have 12 mandatory company holidays each calendar year. Technicians need to view all of their absence records at once. Which two applications should a Consultant recommend to meet this requirement? Choose ? answers

A.Salesforce browser-based application

B.Salesforce Field Service mobile application

C.Custom mabile application

D.Salesforce mobile application

Field-Service-Consultant Exam Question 49

Technicians often need to generate a report in the customer's language.
Which configuration should the Consultant recommend to meet the requirement?

A.Add the Language field to the Contact Page Layout.

B.Update the Default Language of the Organization.

C.Update the Language of the current User.

D.Add the Service Report Language field to the Work Order Page Layout.

Field-Service-Consultant Exam Question 50

A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.
Which two actions should NTO take to give the dispatcher access to all relevant Midwest records? Choose 2 answers

A.Create a new user territory associated with the Service Territory and dispatcher.

B.Assign a new user territory and add each of the assigned service resources.

C.Add the resources assigned to the Service Territory's Member related list.

D.Configure and run the User Territory Sharing Job in Field Service Settings.

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