Online Access Free Field-Service-Lightning-Consultant Exam Questions

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?

• A.Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
• B.Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.
• C.Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.
• D.Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.

Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?

• A.Utilize a custom Price Book with pricing rules applied.
• B.Utilize a custom Price Book specific to each country.
• C.Utilize the standard Price Book with pricing rules applied.
• D.Utilize a standard Price Book specific to each country.

Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative?
Choose 2 answers

• A.Customer First
• B.High Intensity
• C.Soft Boundaries
• D.Emergency Policy

Each door lock that universal containers (UC) sells have a unique 20-digit code. The code represents the manufacturer, production run, and production number UC needs to track each lock in addition to the installed locks, all technician carry five replacement in their van stock How should UC track the van stock door locks?

• A.Create a product item for each door lock utilizing standard field
• B.Create a product item and enter technician lock quantity
• C.Create a product item and enter a serial number in related list
• D.Create a product item with all the serial numbers in the noted section

Universal containers has enabled field service lightning and wants to enable milestones for work orders.
What should a consultant take into consideration?

• A.Creating milestones for work orders requires an entitlement for case.
• B.Creating milestone trackers requires a custom lightning component.
• C.Creating entitlements for cases and work orders must be separated.
• D.Creating entitlements for work orders requires a custom lightning component.