Online Access Free Field-Service-Lightning-Consultant Exam Questions

when completing a work order in the field, the technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signatures capture?

• A.create two costume fields for the service appointment and use flows to capture each signature
• B.create relevant signature types and add signature blocks to the service report template.
• C.create a flow that adds tow signature blocks when the service report is generated
• D.create two service reports and add one signature block to each

Technician often need to generate reports in customer language
Which configuration should the consultant recommend to meet the requirements?

• A.Add the service report language field to the work order page layout
• B.Add the language field to the contact page layouts
• C.Update the default language of the organization
• D.Update the language of the current user

Universal containers want to track the full lifecycle of an installed product, including when a swap is needed as part of a service order.
Which steps technicians follow to report that a substitute asset is installed?

• A.Mark installed asset as "obsolete"- create a new product - create a new asset of relationships type =" replacement"
• B.Mark installed asset as "shipped" - create a new product - relate the product to the asset
• C.Mark installed asset as "shipped" - create new assets - create a new asset of relationships type = "shipment"
• D.Mark installed asset as "obsolete"- create a new product - related the product to asset

universal container provides installation services for each of its products. Each product requires different number of times, and a different sets of installation tasks How should a consultant configure field service lightning to support this service

• A.Use cases to define the installation services for each product - use service appointment to track the work for each customer- use work order to assign the work
• B.Use work order to define the installation services for each product use work type to each work - use work type to track work for each customer - use service appointment to assign the work
• C.Use the work type to define the installation services for each product- use work order to track work for each customer - use service appointment to assign the work
• D.Use service appointment to define the installation services for each product - use work order to track order for each customer use task to assign the work

Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Choose 2 answers

• A.Enable Sharing of Dispatched Service Appointments.
• B.Set the Number of Services to Drip Feed on the Service Territory.
• C.Enable Drip Feed Dispatching in Field Service Settings.
• D.Set the Service Appointment to Dispatch in Field Service Settings.