Online Access Free Salesforce.Field-Service-Lightning-Consultant.v2022-02-04.q133 Practice Test (Page 9)

Field-Service-Lightning-Consultant Exam Question 36

What are the two benefits of using field service lightning apps instead of Salesforce mobile apps?
Choose 2 answers

A.Agents view of upcoming service appointment

B.Customized navigation menu

C.Native customer signature capture

D.Offline access to flow

Field-Service-Lightning-Consultant Exam Question 37

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

A.Assign Contractor 2 as an excluded Resource.

B.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

C.Assign Contractor 1 as a Preferred Resource.

D.Assign Contractor 1 and 2 different capacities for repair work.

Field-Service-Lightning-Consultant Exam Question 38

Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type. In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? Choose 2 answers.

A.Assign Skills and Skill Levels to Users.

B.Implement Assignment Rules and Work Orders.

C.Assign Skills and Skill Levels to Resources.

D.Implement Work Types and Skill Assignments.

Field-Service-Lightning-Consultant Exam Question 39

Universal containers wants to assign service appointments based on the polygon of the child service Territory in the hierarchy.
How should a consultant assign service appointments to the polygon?

A.Set the territory assignment policy to the highest level.

B.Set the territory assignment policy to the lowest level.

C.Set the polygon assignment policy to the lowest level.

D.Set the polygon assignment policy to the highest level.

Field-Service-Lightning-Consultant Exam Question 40

Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assetsdirectly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?

A.Both the primary assets and related assets related lists on the assets object

B.Only the primary assets relatedlist on the assets object

C.Both the primary assets and related assets related lists on the work order object

D.Only the primary assets related list on the work order object

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