OmniStudio-Consultant Exam Question 1

How many levels deep can reusable OmniScripts be nested?
  • OmniStudio-Consultant Exam Question 2

    A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object.
    For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
    * Approve
    * Print for Review
    * Send for Retest
    Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
  • OmniStudio-Consultant Exam Question 3

    A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
    Which three OmniScript elements should be used to meet these requirements?
    Choose 3 answers
  • OmniStudio-Consultant Exam Question 4

    A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
    What FlexCard feature should the consultant recommend to address this issue?
  • OmniStudio-Consultant Exam Question 5

    A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
    * Easy access to frequent processes
    * "At a glance" dashboards of customer information
    * Lists of customer bills, which are stored on an external system
    Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
    Choose 2 answers