OmniStudio-Consultant Exam Question 41

A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
  • OmniStudio-Consultant Exam Question 42

    A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
    * Account information including account name, phone, and website
    * Active opportunities related to the account
    * Active contracts related to the account
    * The ability to view and renew contracts
    An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
    How should the consultant design the FlexCards to meet these requirements?
  • OmniStudio-Consultant Exam Question 43

    An existing OmniScript used to capture and update customer information displays the following information on the same page:
    * Name
    * Age
    * Street
    * Last name
    * Postal code
    * Gender
    * State
    * Phone
    * City
    * Country
    * Email
    Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
    How can the consultant improve the user experience of the OmniScript?
  • OmniStudio-Consultant Exam Question 44

    An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
    Which OmniStudio tool should the consultant recommend to meet this requirement?
  • OmniStudio-Consultant Exam Question 45

    A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
    * Easy access to frequent processes
    * "At a glance" dashboards of customer information
    * Lists of customer bills, which are stored on an external system
    Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
    Choose 2 answers