OmniStudio-Consultant Exam Question 31

The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?
  • OmniStudio-Consultant Exam Question 32

    A consultant needs to design an OmniScript to capture the following information:
    * Select one payment method from a list of options
    * Enter the address information with autocomplete
    * Enter a phone number
    Which OmniScript elements should be used to capture this information?
  • OmniStudio-Consultant Exam Question 33

    An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
    * Enter the company's website
    * Enter the account phone number
    * Each field should display on a separate line of the page
    Which three elements should the consultant include in the OmniScript design solution?
    Choose 3 answers
  • OmniStudio-Consultant Exam Question 34

    A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
    Which three input elements can the consultant recommend to improve usability and to provide validation?
    Choose 3 answers
  • OmniStudio-Consultant Exam Question 35

    An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
    What is an advantage of calculation procedures that the consultant should highlight in this scenario?