Online Access Free User-Experience-Designer Exam Questions

Cloud Kicks asks its UX Designer to create a B2B sales portal that can easily integrate customer relationship management.
Which Salesforce solution should be used?

• A.Experience Cloud
• B.Sales Cloud
• C.Commerce Cloud

Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers

• A.Custom Permission Sets
• B.Chatter polls
• C.Visualforce App
• D.User Engagement Dashboard and Report
• E.Salesforce Surveys for user Satisfaction

Cloud Kicks is making inclusive design a priority for its communities and customers.
What are the three inclusive design action-oriented principles?

• A.Recognize diversity. Learn from experts. Focus on one person.
• B.Recognize imperfection. Learn from diversity. One size fits one.
• C.Recognize exclusion. Learn from diversity. Solve for one, extend to many.

A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

• A.Get buy-in from the development lead first and let them persuade others.
• B.Work together on setting up UX Indicators.
• C.A Share research notes from previous projects with them.

A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?

• A.They use standard CSS properties to directly style HTML elements.
• B.They use custom CSS properties to easily style base and custom components.
• C.They use custom CSS properties to directly style HTML elements.
• D.They use standard CSS properties to easily style base and custom components.