Online Access Free CIS-EM Exam Questions

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

• A.Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)
• B.Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)
• C.Only use the ServiceNow Discovery application to populate your CMDB
• D.Having well-defined Identification, Reconciliation, and Relationship rules

What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?

• A.Step-by-step guide
• B.Guided setup
• C.Checklist application
• D.Deployment wizard

In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

• A.No event management rules have been defined
• B.Application services are not operational
• C.No CMDB is configured
• D.The alert correlation property that enables grouping is set to false
• E.No correlation rules have been defined

For an incoming event with a matching message key, what allows an existing alert to be automatically closed?

• A.In the alert rule, set the Severity to -1
• B.In the event rule, set the Severity to 0
• C.In the event rule, set the Severity to -1
• D.In the alert rule, set the Severity to 0

By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

• A.System class name, Fully qualified domain name, IP or MAC address
• B.CI name, Fully qualified domain name, IP or MAC address
• C.CI name, Fully qualified domain name, SSH public host keys
• D.CI name, Webserver name, IP or MAC address