Online Access Free ServiceNow.CIS-ITSM.v2022-02-18.q163 Practice Test (Page 18)

CIS-ITSM Exam Question 81

Which of the following fields is mandatory when the button "Request Approval" in normal change form is clicked?

A.Assignment group

B.Assigned to

C.Planned start date

D.Justification

CIS-ITSM Exam Question 82

How to configure the fields to be copied from the original incident when an incident is copied?

A.There's a predefined set of fields to be copied and they cannot be changed

B.Modify the incident property "com.snc.incident.copy.attributes"

C.Modify the incident property "com.snc.incident.copy.columns"

D.Modify the incident property "com.snc.incident.copy.fields"

CIS-ITSM Exam Question 83

A company has many different unit test methods that create Account records as part of their data setup. A new required field was added to the Account and now all of the unit tests fail.
What is the optimal way for a developer to fix the issue?

A.Add a before insert trigger on Account to set the value of the required field.

B.Create a TestDataFactory class that serves as the single place to create Accounts for unit tests and set the required field there.

C.Add the required field to the data setup for all of the unit tests.

D.Change the required field to be a validation rule that excludes the System Administrator profile.

CIS-ITSM Exam Question 84

Which of the following users has the permission to reopen an incident?

A.Itil Admin

B.Itil User

C.Incident caller

D.None of the listed answers

E.Incident Manager

CIS-ITSM Exam Question 85

Which of the following roles can delete a catalog?

A.Nobody can delete catalogs

B.itil_admin

C.catalog_admin

D.catalog_manager

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CIS-ITSM Exam Question 81

CIS-ITSM Exam Question 82

CIS-ITSM Exam Question 83

CIS-ITSM Exam Question 84

CIS-ITSM Exam Question 85

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