Online Access Free ServiceNow.CIS-ITSM.v2022-02-18.q163 Practice Test (Page 3)

Which table can be used to build a report to see which knowledge articles are no longer viewed by users?

A.kb_feedback

B.kb_use

C.kb_article_statistics

D.kb_knowledge

Which module is used to view a list of Knowledge Bases?

A.Knowledge Base > All

B.Knowledge > Knowledge Bases > All

C.Knowledge Base > Administration > All

D.Knowledge > Administration > Knowledge Bases

When creating a variable to identify a location for a catalog item to be delivered, the most likely variable type to choose would be _____________.

A.Select Box

B.Single Line of Text

C.Reference

D.Break

What are three capabilities of Collaborative Forecasting? (Choose three.)

A.Forecast using opportunity splits

B.Overlay quota

C.Add categories

D.Select a default forecast currency setting

E.Rename categories

Which two types of metadata should be migrated between environments using change sets? (Choose two.)

A.Standard field picklist values

B.Account team roles

C.Email templates

D.Custom fields

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