Online Access Free ServiceNow.CIS-ITSM.v2022-02-18.q163 Practice Test (Page 8)

CIS-ITSM Exam Question 31

The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

A.Set up the VP of Marketing as a delegated administrator for the custom marketing objects.

B.Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.

C.Enable the Marketing User permission on the user record for the VP of Marketing.

D.Grant the VP of Marketing the ability to log in as a user who is an administrator.

CIS-ITSM Exam Question 32

When documenting requirements, it is important to include the customer preferred designed choices.

A.True

B.False

CIS-ITSM Exam Question 33

A sales manager is unable to view a contact. The contact owner is under the manager in the role hierarchy.
Why is the sales manager receiving "insufficient privileges" error when viewing a contact?

A.The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.

B.The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager's role.

C.The contact sharing settings are controlled by the parent, and the account owner is NOT under the sales manager's role.

D.The contact owner has NOT selected the option to share contacts with others in the role hierarchy.

CIS-ITSM Exam Question 34

Configuration items can be created via the change management process.

A.True

B.False

CIS-ITSM Exam Question 35

Which of the following roles can close a problem? (Choose three.)

A.itil

B.problem_coordinator

C.problem_task_analyst

D.problem_administrator

E.problem_manager

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CIS-ITSM Exam Question 31

CIS-ITSM Exam Question 32

CIS-ITSM Exam Question 33

CIS-ITSM Exam Question 34

CIS-ITSM Exam Question 35

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