CIS-ITSM Exam Question 141

Which of the following plugins should be activated in order to enable ATF for service catalog? (Choose all that apply.)
  • CIS-ITSM Exam Question 142

    A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
    Why is the sales manager unable to view the contact?
  • CIS-ITSM Exam Question 143

    Which table is used to store all the searches performed against knowledge base articles?
  • CIS-ITSM Exam Question 144

    Even though there are business rules to keep State and Incident State in sync, it is recommended to use Incident State.
  • CIS-ITSM Exam Question 145

    A company wants to incorporate a third-party web service to set the Address fields when an Account is inserted, if they have not already been set.
    What is the optimal way to achieve this?