A.ProblemTaskState

B.ProblemTaskUtils

C.ProblemTaskChangeState

D.ProblemTaskStateUtils

A.Manually changing the state to "Resolved"

B.None of the listed answers

C.Manually changing the state to "Closed"

D.Clicking on the Resolve button

A.cmdb_ci

B.base_ci

C.cmdb

D.ci

A.Solved Remotely (Permanently)

B.Solved (Work Around)

C.Not Resolved (Too Costly)

D.Canceled by caller

A.Create a Business Rule that runs on Insert or Update of the Item

B.Create a Catalog Client UI Policy that triggers on Load of the Item

C.Create a Validation Script and associate it to the item

D.Create a Catalog Client Script that triggers on Submit of the Item