CSA Exam Question 21

What are the four knowledge workflows available in the ServiceNow base instance?
  • CSA Exam Question 22

    Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
  • CSA Exam Question 23

    What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
  • CSA Exam Question 24

    What is the purpose of the Event Registry?
  • CSA Exam Question 25

    What is the purpose of flagging an article in a knowledge base?