CSA Exam Question 21
What are the four knowledge workflows available in the ServiceNow base instance?
CSA Exam Question 22
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
CSA Exam Question 23
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
CSA Exam Question 24
What is the purpose of the Event Registry?
CSA Exam Question 25
What is the purpose of flagging an article in a knowledge base?