A.Employees' self-esteem may be attached to certain programs

B.The communication may need to integrate with other programs

C.The audience may go beyond employees and include other decision-makers

D.Supervisors may have a great deal of control over the program

A.Define the objectives

B.Conduct audience research

C.Analyze the situation

D.Determine what will be communicated

A.Messages are best communicated by a single presenter

B.The message communicated is likely to vary, even if scripted.

C.Audiences will react more favorably to presenters with louder voices

D.The last people to receive the message will get a shorter, less detailed message.

A.Plan document

B.E-mail

C.Webcast

D.Group meeting

A.Soliciting and receiving feedback from the receiver is a critical aspect of communication

B.Communication is a top-down process initiated by external vendors.

C.Clients meeting and work pressure may distract the receiver rom interpreting the message.

D.Creating key messages is vital to the overall success of communication.