Online Access Free CSQA Exam Questions

The focus of post-implementation reviews or post mortems is to:

• A.Fix the blame for bad quality
• B.Improve the process
• C.Correct the defects
• D.None of the above
• E.Plan future projects

The objective of a Pareto Chart is to:

• A.Rank the cause of problems by frequency
• B.Show the present value of money
• C.Identify the cause of problems
• D.Determine the return on investment
• E.Show the root cause of problems

Which of the following is considered a metric?

• A.Hours worked
• B.Pages of documentation
• C.Mean time to failure
• D.Lines of code
• E.Number of staff assigned to a project

There are many benefits associated with maturing work processes. As work processes mature, which of the following would be expected to decrease:

• A.Management Support
• B.Confidence in the Process
• C.Training
• D.Defect Rates
• E.Customer Satisfaction

Which of the following in the COSO enterprise risk management model is the component that requires "management to select an approach or set of actions to align assessed risks with the organization's risk appetite, in the context of the strategy and object

• A.Control Activities
• B.Monitoring
• C.Information and Communication
• D.Risk Assessment
• E.Risk Response