When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected bydefault?

In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?

Which component manages the states of contacts, agents, terminals, and addresses used for assiging contacts?

In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?

When you installed the Contact Center software, a set of default or sample applications are installed Which are two of the three default or sample applications? (Choose two.)