Tiger Rolls Bakery is a small local baker requiring a continuous supply of flour and butter for their products.
These items are in plentiful supply, due to the standardised nature of the items, they are bought regularly on a spot purchase approach from a range of market suppliers. Tiger Rolls Bakery has an electronic purchase order system that they use to place orders with the suppliers. On the back of each purchase order issued, Tiger Rolls Bakery includes a copy of their commercial contracting terms.
Which of the following describes the Tiger Rolls Bakery commercial contracting terms?

Continuous improvement - making small changes in operations and activities in a never-ending way - is called in Japanese:

Prior to circulating the service specification to a tendering supplier, it is good practice for the purchasing organisation to request completion of a non-disclosure agreement. Is this statement correct?

A publication which sets out how the buying organisation wishes to trade with suppliers, including, for example, standard terms and conditions of business, packaging and transportation requirements, as well as, for example, delivery requirements. This is called a:

Where there is transformational change coupled with a rapid rate of change ('big bang'), is this: