The PHY layer provides framing by adding a header to create a PPDU. A PPDU (PHY Protocol Data Unit) is the data unit that is transmitted or received over the wireless medium by the PHY layer. A PPDU consists of a PSDU (PHY Service Data Unit) and a PHY header, which contains information such as modulation, coding, and data rate. The PHY layer adds the PHY header to the PSDU to create a PPDU for transmission, or removes the PHY header from the PPDU to extract the PSDU for reception. The other options are not correct, as they are not created by adding a header at the PHY layer. An MPDU (MAC Protocol Data Unit) is created by adding a MAC header and FCS to an MSDU (MAC Service Data Unit) at the MAC layer. An MSDU is the data unit that is passed from the LLC sublayer to the MAC sublayer or vice versa. References: [Wireless Analysis Professional Study Guide CWAP-405], Chapter 4: 802.11 Physical Layer, page 97-98

In the 2.4 GHz band, probe requests are usually sent at the minimum basic rate from an unassociated STA. A probe request is a type of management frame that is transmitted by a STA to discover available BSSs in its vicinity. A probe request can be sent on one or more channels in either passive or active scanning mode. In passive scanning mode, a STA listens for beacon frames from APs on each channel. In active scanning mode, a STA sends probe requests on each channel and waits for probe responses from APs. A probe request is usually sent at the minimum basic rate, which is the lowest data rate among the supported rates that is required for all STAs to join and communicate with a BSS. The minimum basic rate can vary depending on the configuration of each BSS, but it is typically one of these values: 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps in the 2.4 GHz band. The other options are not correct, as they do not reflect how probe requests are usually sent in the 2.4 GHz band. MCS 0 is a modulation and coding scheme used by 802.11n/ac devices in either band, but it is not a data rate per se. 6 Mbps is a data rate used by OFDM devices in either band, but it is not usually configured as a minimum basic rate in the 2.4 GHz band. References: [Wireless Analysis Professional Study Guide CWAP-405], Chapter 5: 802.11 MAC Sublayer, page 123-124

The first step in any troubleshooting process is to define the problem. This involves gathering information from various sources, such as users, network administrators, network documentation, and network monitoring tools. Defining the problem helps to narrow down the scope of the issue and identify the symptoms, causes, and effects of the problem12 References:
* CWAP-403 Study Guide, Chapter 1: Troubleshooting Methodology, page 7
* CWAP-403 Objectives, Section 1.1: Define the problem