Correct Answer. B. Uninstall unused apps and delete unnecessary files Freeing up space by removing unused applications and deleting files like old photos, videos, and documents is the most direct way to resolve storage issues that prevent new app installations.
Option A is incorrect as clearing the cache might free up some space, but it may not be sufficient for installing new apps.
Option C is incorrect as restarting the device does not free up a significant amount of storage.
Option D is incorrect because updating the operating system generally requires additional storage and would not solve an existing storage shortage.

Correct Answer. B. Grant the application access to Photos in the Security & Privacy settings For third- party applications to interact with MacOS Photos, the user must grant explicit access through the Security & Privacy settings, ensuring the app can retrieve and save photos as needed.
Option A is incorrect because clearing the cache does not influence application permissions Option C is incorrect because defragmenting the hard drive does not affect application permissions or access to specific MacOS features Option D is incorrect as restarting in safe mode is used to troubleshoot software conflicts and does not facilitate permission changes

Correct Answer. B. Check for debris under the keys affecting specific characters If specific keys are not working, physical obstructions under the keys are a common cause. Checking for and removing debris is a simple first step before considering software issues.
Option A is incorrect. Incorrect layout settings would affect the function of many keys, not just specific ones.
Option C is incorrect. Firmware updates for keyboards are rare and unlikely to affect individual key functionality.
Option D is incorrect. Typing speed settings affect the overall input response but not the function of specific keys.

Correct Answer. B. Update the IT asset management records with details of the operating system upgrade for each PC, including version and deployment date Thoroughly updating the IT asset management records with specific details of the upgrades ensures that all changes are tracked and traceable. This is crucial for compliance, security audits, and future troubleshooting.
Option A is incorrect because personal logs do not provide an official or reliable record accessible to the whole IT department.
Option C is incorrect because while thanking staff is a good practice, it does not serve as a record of the technical changes made.
Option D is incorrect because relying solely on automatic logs can lead to gaps in documentation if the logs fail or do not capture all necessary details.

Correct Answer. B. Calibrate the display colors in System Preferences Calibrating the display colors through the System Preferences allows users to adjust the color profile and improve the display quality if colors appear washed out.
Option A is incorrect because increasing brightness affects only the light intensity and does not improve color quality or contrast Option C is incorrect while resetting the NVRAM can resolve certain issues, it typically does not affect color calibration settings Option D is incorrect as an OS update, while generally beneficial, is unlikely to rectify a display color issue unless related to a specific bug