Correct Answer. C. Higher VRAM capacity For real-time 3D rendering, having a higher VRAM capacity is crucial as it allows the GPU to store more texture and scene data, which significantly enhances rendering performance and detail at higher resolutions.
Option A is incorrect because while a higher core count improves general processing power, it is VRAM capacity that more directly impacts 3D rendering performance.
Option B is incorrect because higher clock speed can boost overall speed but does not necessarily equate to better handling of large-scale 3D rendering tasks.
Option D is incorrect because
while enhanced DirectX support is beneficial for compatibility with rendering software, it does not inherently improve the handling of real-time 3D rendering data as much as VRAM capacity does.

Correct Answer. B. Periodically review and revise articles to reflect current best practices and technological updates Maintaining an up-to-date and accurate knowledge base by regularly reviewing and updating articles ensures that the information remains relevant and effective for current technological environments.
Option A is incorrect because older articles can still provide valuable insights, especially for legacy systems or recurring issues.
Option C is incorrect because without curation, the knowledge base can become cluttered with outdated or redundant information, reducing its utility.
Option D is incorrect as documenting software issues is equally important; the approach to documentation should adapt to the variability of software environments rather than ignoring them.

Correct Answer. A. Check their user permissions within the collaboration tool Often, interaction issues in collaboration platforms can be due to user permissions that restrict certain actions during a conference.
Option B is incorrect because reinstalling the software should only be considered if simpler fixes, like checking settings or permissions, do not resolve the issue Option C is incorrect because purchasing a premium version without understanding the permission settings may not resolve the issue Option D is incorrect because restarting the computer does not address specific permission settings within the collaboration software

Correct Answer. B. Read through the updated knowledge base article to understand the solution and guide the user accordingly By directly consulting the updated knowledge base article, you ensure that you are providing the most accurate and current information, which increases the effectiveness of the support provided.
Option A is incorrect. While this could be empowering, it may not be efficient if the user lacks technical skills.
Option C is incorrect. Guessing solutions can lead to further complications and is less professional than consulting reliable resources.
Option D is incorrect. Telling a user to wait for updates does not actively solve the problem and can lead to user dissatisfaction.

Correct Answer. B. Verify the outgoing mail server (SMTP) settings If a user can receive but not send emails, the issue often lies with the outgoing mail server settings, specifically the SMTP configuration, which needs to be correctly set to send emails.
Option A is incorrect as incoming mail server settings affect receiving emails, not sending them Option C is incorrect as a stable Wi-Fi connection would affect both sending and receiving if it were the issue Option D is incorrect because an OS update is unlikely to fix email sending issues if they stem from incorrect email settings