Online Access Free Cisco.500-442.v2023-05-19.q29 Practice Test (Page 3)

How many teams can an Agent be a part of?

A.unlimited

B.2

C.3

D.1

Which microapp is used to gather information from the caller?

A.Play Media microapp

B.Get Speech microapp

C.Play Digit microapp

D.Get Digits microapp

In a CCE Call Flow, how does ICM respond to a CVP new Route Request?

A.ICM responds to the Route Request by running a Routing Script.

B.ICM sends a VRU Label, which prompts a command to CVP

C.ICM responds to the Route Request by running an Administrative Script.

D.ICM sends an Agent Label, which prompts a command to CVP.

Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)

A.Network VRU

B.Skill Targets

C.Call type

D.Media routing domain

E.ICM script

Where should the RONA setting be positioned the highest?

A.on CVP OPS console

B.on the desk setting on UCCE

C.on the script in UCCE

D.on the phone in CUCM

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