Online Access Free Cisco.500-442.v2023-05-19.q29 Practice Test (Page 7)

Which two functionalities should a Contact Center typically be provided? (Choose two.)

A.Skill-Based Routing

B.IVR and Queuing

C.TCP/IP

D.Surveys

E.Routing Protocols

Which communication protocol is being used between PG/Router and Live Data to generate report information?

A.TIP

B.TCP

C.UDP

D.HTTP

What are two descriptions for the Agent Targeting Rule? (Choose two.)

A.Agent Targeting Rule configuration simplifies the Call Routing configuration for the CCE Agent Peripheral Gateways (PG).

B.Agent Targeting Rule configuration simplifies the Mobile Agent configuration for the CCE Agent Peripheral Gateways (PG).

C.Agent Targeting Rule configuration simplifies the Call Routing configuration for the CCE VRU Peripheral Gateways (PG).

D.The Agent Targeting Rule allows Call Routing to be configured by specifying the Agent Extension range and valid Routing Clients.

E.The Agent Targeting Rule allows configuration of Media groups by specifying the Agent id range and valid Routing Clients.

What value is used for Variable REQUERY_NO ANSWER?

A.4

B.1

C.3

D.2

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