Online Access Free Cisco.500-445.v2023-01-09.q20 Practice Test (Page 5)

What is an MRD a collection of that is associated with a common communication medium?

A.route point and DN

B.skill groups and services

C.scripts and script selector

D.skill groups and route

What are three reasons aliases cannot be deleted? (Choose three.)

A.lt is associated with the users.

B.it is associated with the mail server.

C.It ts used in an inbound workflow.

D.it is associated with a queue.

E.It is associated with a retriever instance.

F.It is configured as the default alias.

How is Chat Watchdog Interval used?

A.to control the time interval after which a chat activity is tagged as abandoned if it could not be routed to UCCE

B.to control the time interval after which a chat activity is tagged as abandoned if it could not get any response from UCCE

C.to control the time interval after which a chat activity is tagged as abandoned if an agent could not accept it

D.to control the time interval after which a chat activity is tagged as abandoned if it could not be assigned to an agent

What are two specifications for reporting templates? (Choose two.)

A.Templates can be deleted.

B.Only one report can be created per template.

C.A user can only create ten reports per template.

D.Any number of reports can be created from a template.

E.The availability of templates is controlled by licenses.

What is the character limit for passwords when installing Enterprise Chat and Email applications?

A.32

B.30

C.24

D.29

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