A.Operational costs

B.Real costs

C.Hidden costs

D.Recurring costs

E.Perceived costs

A.to establish a common language

B.to synchronize the views with the viewpoints

C.to improve and measure processes

D.to align the business vision with its mission

E.to identify who are the key stakeholders

A.Cost of Hardware and Software

B.Software asset and management

C.It varies, depending on the technology solution or service

D.Chargeback and Show back

E.Cost of accounting and tracking

F.Auditing and control

A.Environment, timeframe, vision

B.Execution, strategy, vision

C.Environment, resources, timeframe

D.Execution, timeframe, outcome

E.Environment, execution, resources