Online Access Free Cisco.820-605.v2024-09-16.q65 Practice Test (Page 9)

820-605 Exam Question 36

How are operating expenses (OpEx) different from capital expenses (CapEx)?

A.OpEx are investments a company pays for up-front, while CapEx are the on-going costs to run a business.

B.OpEx is expenses for the day-to-day operation of a business, while CapEx is investments in assets.

C.OpEx includes software licenses with contracts that have user rights in perpetuity, while CapEx includes software services that are easily reconfigured.

D.OpEx has depreciation, while there is no deprecation with CapEx.

820-605 Exam Question 37

A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)

A.Have marketing write a blog post about the new solution.

B.Advertise additional user training sessions throughout the organization.

C.Conduct a survey to determine which collaboration solutions users are using.

D.Block all alternative chat and video collaboration systems.

E.Encourage the customer to purchase updated endpoints.

820-605 Exam Question 38

Refer to the exhibit.

What is the problem with this RACI example?

A.Too many people are accountable for this task.

B.More stakeholders should be involved.

C.No one has multiple roles.

D.Every task should have four people consulted.

820-605 Exam Question 39

The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

A.Evaluate the customer's expertise in managing the purchased solution.

B.Offer discounts on new products to gain the interest of the new leadership.

C.Review the original business case and reassess desired outcomes with the new leadership

D.Review the original sales proposal with the sales team.

E.Address and resolve all technical issues.

820-605 Exam Question 40

The customer wants to increase the number of services in their portfolio and improve the time to launch these services. Which two business outcomes are appropriate? (Choose two.)

A.employee satisfaction

B.business growth

C.time to market

D.sustainability

E.cost efficiency

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