Graphical user interface, application Description automatically generated

Click on 802.11 and Select ac

Graphical user interface, application Description automatically generated Click on SSID and select CORP Graphical user interface, text, application, Teams Description automatically generated

Click on Frequency and select 5GHz
A picture containing background pattern Description automatically generated

At Wireless Security Mode, Click on Security Mode
Graphical user interface, text, application Description automatically generated

Select the WPA2
Graphical user interface, application, Teams Description automatically generated with medium confidence

Ann needs to connect to the BYOD SSID, using 2.4GHZ. The selected security method chose should be WPA PSK, and the password should be set to TotallySecret.
Graphical user interface, application Description automatically generated

Explanation
EAP-TLS is a method of authentication that uses certificates to establish a secure tunnel between the client and the server3. The certificates have a validity period and must be renewed before they expire1. If the user has been on an extended leave and has not logged in to the computer in several months, it is possible that the certificate on the client or the server has expired and needs to be renewed . The other options are not directly related to EAP-TLS authentication or 802.1X network access.

Explanation
The technician would most likely use the Task Manager tool to safely make this change12 The Task Manager tool can be used to disable applications from starting automatically on Windows 10 The tool that a technician would most likely use to stop an application from automatically starting when a user logs in to a Windows 10 system is the Task Manager. The Task Manager can be used to view and manage processes, including those that are set to automatically start when a user logs in to the system.

Explanation
Reinstalling the browser would most likely solve the issue. This would remove any malicious software or add-ons that may be causing the issue and restore the browser to its default settings.

Explanation
The most likely cause of the user's issue of applications opening without being launched and browser redirects when trying to go to certain websites is malware. Malware is a general term that refers to any software or code that is malicious or harmful to a computer or system. Malware can perform various unwanted or unauthorized actions on a computer or system, such as opening applications, redirecting browsers, displaying ads, stealing data, encrypting files or damaging hardware. Malware can infect a computer or system through various means, such as email attachments, web downloads, removable media or network connections. Keylogger is a type of malware that records and transmits the keystrokes made by a user on a keyboard. Keylogger can be used to steal personal or sensitive information, such as passwords, credit card numbers or chat messages. Keylogger does not typically open applications or redirect browsers but only captures user inputs. Cryptominers are a type of malware that use the computing resources of a computer or system to mine cryptocurrency, such as Bitcoin or Ethereum. Cryptominers can degrade the performance and increase the power consumption of a computer or system. Cryptominers do not typically open applications or redirect browsers but only consume CPU or GPU cycles. Virus is a type of malware that infects and replicates itself on other files or programs on a computer or system.