Explanation
The technician should configure the network as private to allow the user to access files on a drive shared from another desktop on the network1

Explanation
The most likely agreement in use here is a EULA (End User License Agreement). This is a legally binding agreement between the user and the software developer, outlining the terms and conditions that the user must agree to in order to use the software. It is important that the user understands and agrees to the EULA before they can proceed with downloading and installing the software. As stated in the CompTIA A+ Core 2 exam objectives, users should be aware of the EULA before downloading any software.

Explanation
Local Users and Groups is a Microsoft Management Console (MMC) snap-in that allows you to manage user accounts or groups on your computer . If you cannot find it in the MMC console, you can add it manually by following these steps2:
Press Windows key + R to open the Run dialog box, or open the Command Prompt.
Type mmc and hit Enter. This will open a blank MMC console.
Click File and then Add/Remove Snap-in.
In the Add or Remove Snap-ins window, select Local Users and Groups from the Available snap-ins list, and click Add.
In the Select Computer window, choose Local computer or Another computer, depending on which computer you want to manage, and click Finish.
Click OK to close the Add or Remove Snap-ins window. You should now see Local Users and Groups in the MMC console.

Explanation
The issue is specific to the user's profile, so the technician should rebuild the profile. Rebuilding the profile will create a new profile and transfer the user's data to the new profile1

Explanation
Encrypting the hard drive would most likely resolve the issue1