1Z0-1038-20 Exam Question 1

You have a requirement to purge Incidents where the Incidents have not been updated in the last 30 days using Data Lifecycle Management. What are the two steps you should do to define a report containing criteria used to purge the records?
  • 1Z0-1038-20 Exam Question 2

    You make some changes to a message template.
    Which statement is true about applying this change across multiple interfaces?
  • 1Z0-1038-20 Exam Question 3

    When an incident is opened, your customer wants to have different workspaces opened based on the products selected in the "Ask a Question" form on the Customer Portal pages.
    Which three elements are necessary to design the workflow?
  • 1Z0-1038-20 Exam Question 4

    Which two components can be edited in a standard report?
  • 1Z0-1038-20 Exam Question 5

    Which three features can be configured in advanced routing?