A.Create a report of survey responses.

B.Assign a score to the survey questions and set the status field based on the value

C.Create a new queue for unhappy customers.

D.Set an incident business rule to send the survey

E.Create a transactional survey.

F.Schedule a survey to run on a daily basis.

A.Create the standard text with the current address and phone numbers.

B.Create variables with the current address and phone numbers.

C.Update custom fields with the changed address and phone numbers.

D.Update the standard text with the changed address and phone numbers.

E.Create custom fields for the address and phone numbers.

F.Update variables with the changed address and phone numbers.