1Z0-1064-20 Exam Question 21

A service agent can create tasks from different system areas.
Identify three modules where a service agent can create and associate tasks.
  • 1Z0-1064-20 Exam Question 22

    You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?
  • 1Z0-1064-20 Exam Question 23

    Which three statements are true about building Digital Customer Service (DCS) applications?
  • 1Z0-1064-20 Exam Question 24

    Which three statements are true?
  • 1Z0-1064-20 Exam Question 25

    Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?