Which of the following actions can you perform to configure access rights? Note: There are 3 correct answers to this question.

What does the system automatically generate when you create a new employee in SAP Service Cloud?

You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-Mails)?

What types of mashups are available in SAP Service Cloud? Note: There are 2 correct Answers to this question.

Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.