C-C4H510-04 Exam Question 21
Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.
C-C4H510-04 Exam Question 22
Which tool do you use to determine a service ticket processing team, based on conditions?
C-C4H510-04 Exam Question 23
What are the different types of mashups available in SAP Service Cloud? Note: There are 2 correct answers to this question.
C-C4H510-04 Exam Question 24
When an end user logs an incident in SAP Service Cloud, which steps will be used by the administrator to manage the incident?
C-C4H510-04 Exam Question 25
Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.