Certified-Business-Analyst Exam Question 1

The business analyst (BA) at Cloud Kicks is managing a project to build a recruiting app for the management and human resources (HR) teams. The HR director wants the app to help the team navigate the hiring process more efficiently. The BA designs a Stakeholder Wheel to better understand all of the people with an interest m the project.
Which level of influence should the BA place the MR Director on the stakeholder wheel?
  • Certified-Business-Analyst Exam Question 2

    Up to how many Profiles can a User have?
  • Certified-Business-Analyst Exam Question 3

    The business analyst (BA) at Universal Containers is meeting with business leaders to elicit and document functional requirements specifications related to its new Salesforce implementation. The BA will also document the functionality this system should provide so it can be developed into a work item.
    What is the name of this documentation type?
  • Certified-Business-Analyst Exam Question 4

    The business analyst (BA) working with the contract renewal team at Cloud kicks has mapped out is current renewal process, the BA has noted where representatives are inputting contract information from PDF document which is introducing errors an inaccurate date into Salesforce.
    Which type of inefficiency is happening during this step in the process?
  • Certified-Business-Analyst Exam Question 5

    Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.
    What did the business analyst overlook before recommending that the release go live?