Certified-Business-Analyst Exam Question 11

The business analyst (BA) needs to identify collaborators for the current Salesforce CPQ project. The documentation has already been analyzed.
What is another important step the BA should take to identify the correct decision makers?
  • Certified-Business-Analyst Exam Question 12

    When creating a new User how can the Admin make sure a temporary password is generated?
  • Certified-Business-Analyst Exam Question 13

    A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps.
    What should the BA do to close the gaps or confirm the process steps?
  • Certified-Business-Analyst Exam Question 14

    Universal Containers (UC) has decided to implement Salesforce and has assigned a business analyst (BA) to write user stories for the project. The BA plans to meet customer to their experience in their own words.
    Which type of research should the BA use to elicit user stories from UC's customers?
  • Certified-Business-Analyst Exam Question 15

    At Cloud Kicks (CK), the marketing director's management style is results-driven. CK uses scrum methodology when developing improvements to its Salesforce org. The director requests urgent enhancements in the middle of a sprint that require changes by the development team, The director believes their needs are of the highest importance.
    What should the business analyst do when disruptions to the project occur?
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