The Cloud Kicks IT team wants to enable person Accounts in its Salesforce org. Which three prerequisites must be met before the Consultant can enable person Accounts? Choose 3 answers

Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past. How can Cloud Kicks support this requirement?

Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared
with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity,
who will have access to these records assuming that a private sharing model in place on these objects and there
are no sharing rules defined for these objects?

Universal Containers would like to implement a solution to hold service reps accountable to customer Service level agreements. Which two steps are necessary to satisfy this requirement? Choose 2 answers

Universal Containers is trying to reduce the amount of time supportagents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?