CIS-CSM Exam Question 76
By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)
CIS-CSM Exam Question 77
Why would a customer service manager system administrator create want tabs on a dashboard?
CIS-CSM Exam Question 78
ACME corporation wants to use ServiceNow CSM for supporting their customers through Twitter. What CSM entity would you recommend ACME to store the customer's Twitter profile details?
CIS-CSM Exam Question 79
What are the types of units used in counting for entitlements in ServiceNow?
And the options are:
And the options are:
CIS-CSM Exam Question 80
What can a person assigned with the customer role access on the customer service portal by default? (Choose three.)
