Online Access Free ServiceNow.CIS-ITSM.v2026-08-06.q96 Practice Test (Page 17)

CIS-ITSM Exam Question 76

After publishing an item via Catalog Builder, the associated update set is set to which state?

A.New

B.Complete

C.In progress

D.Published

CIS-ITSM Exam Question 77

Users with which role can Communicate a workaround or fix? (Choose two.)

A.problem_admin

B.itil_admin

C.problem_coordinator

D.problem_task_analyst

CIS-ITSM Exam Question 78

When a user submits a service request from a catalog what actions are triggered based on the flow definition?
Choose 3 answers

A.Access Controls

B.Notifications

C.Action Specs

D.Approvals

E.Tasks

CIS-ITSM Exam Question 79

Where do you enable the Search as feature for an incident?

A.Incident Properties application

B.Related Search Results table configuration

C.Incident form design

D.incident.deflection system property

CIS-ITSM Exam Question 80

Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident, Problem and Change forms.
What do you recommend to your customer?

A.Use the Principal CI class checkbox to identify the CI classes that they want visible on the Incident Problem and Change forms

B.Make a show/hide Ul action to show only the desired CIs to the itil users

C.Add a Show field to the base cmdb table: Check the Show box on those CI records they want to display:
make reference qualifier to display only the CIs with show=true

D.Create an Access control to hide the unnecessary Cls from the itil users

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CIS-ITSM Exam Question 76

CIS-ITSM Exam Question 77

CIS-ITSM Exam Question 78

CIS-ITSM Exam Question 79

CIS-ITSM Exam Question 80

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